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About SurveyMonkey CX
Background on the Net Promoter Score Methodology (NPS)
3 articles in this collection
Written by
Rich Messmer
and
Bret Triola
CX Evaluation Checklist
Ensure your CX tool has everything you need to run an effective NPS program
Written by
Rich Messmer
Updated over a week ago
What is NPS?
Written by
Bret Triola
Updated over a week ago
Customer Stories
CX Customer Snapshot
Our Customer Snapshots are designed to give you an inside view on how best-in-class customers structure their CX program
Written by
Bret Triola
Updated over a week ago